Shipping Policy

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Pomsky Dog Blog LLC currently only ships products to the 48 contiguous states in the United States of America.

 

SHIPMENT PROCESSING TIME

Order processing and shipment times depend on a variety of factors including but not limited to: product stock status, time of the year and order size. If your order hasn’t been processed, updated or shipped within 7 business days, please contact us at shop.pomskydogblog@gmail.com

 

SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Most items ship at a flat rate of $3.99 per item when shipped to the 48 contiguous states in the United States of America.

 

ORDER CONIRMAITON AND TRACKING

You will receive an order confirmation email when your order is placed. You will receive a shipment email with tracking information once your order has shipped.

 

CUSTOMS, DUTIES AND TAXES

Pomsky Dog Blog LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes and other costs).

 

DAMAGES

Pomsky Dog Blog LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment center. Save all packaging materials and damaged products before filing a claim.

 

INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Pomsky Dog Blog LLC will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

 

MISSING OR STOLEN SHIPMENTS

Pomsky Dog Blog LLC is not responsible for any lost or stolen packages. The respective fulfillment third parties (e.g. FedEx, USPS, UPS, etc.) must be contacted for further resolution.